Scene SizeUp Terms of Service

Last Updated: August 22, 2026

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Scene SizeUp and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: A cloud-hosted incident command simulation and drill platform built for firefighters and first responders to practice size up drills on any number of custom scenarios.

Order Date: The Effective Date

Subscription Period: 1 month (monthly billing) or 1 year (annual billing), based on the plan Customer selects

The Product has a single plan, which includes every feature, with pricing available at Provider’s pricing page. Customer will pay Provider the applicable Fees based on the number of subscription units Customer requires, as described in Use Limitations below. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.

Payment Process: Automatic payment: Customer authorizes Provider to bill and charge Customer's payment method on file at the billing frequency of Customer's selected plan (monthly or annual) for immediate payment or deduction without further approval.

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period. Use Limitations: Each subscription unit includes a bucket of up to 30 active seats and up to 60 monthly guest logins, pooled across the Customer. Seats are counted as active roster members; adding members mid-period is never blocked, and seat counts are trued up at each renewal. Unused guest logins do not roll over.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Scene SizeUp LLC

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of the State of North Carolina

Chosen Courts: The state or federal courts located in North Carolina

Covered Claims: Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights. Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

Notice Address: For Provider: [email protected]

For Customer: The main email address on Customer's account